Contact Us

We're here to help! If you have any questions about our products, your order, shipping, returns, or anything else, our Customer Support team is ready to assist you.

Customer Support

Email: support@vitalsleep.us

Our support team typically responds within 1–2 business days.

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (EST)

Saturday & Sunday: Closed

Frequently Asked Questions

Before contacting us, you may find the answer you're looking for in our Frequently Asked Questions (FAQ) section, which covers topics such as:

• Product information
• How to use VitalSleep
• Order status
• Shipping and delivery
• Returns and refunds
• Warranty information

Order Assistance

To help us assist you more quickly, please include the following information when contacting us about an order:

• Your full name
• Order number
• Email address used for the purchase
• A brief description of your question or issue

Product Support

Need help fitting or using your VitalSleep device? Our support team is happy to provide guidance to help you get the best possible experience from your product.

Mailing Address

VitalSleep Customer Support

(Please contact Customer Support before sending any returns. Return shipments sent without prior authorization may not be accepted.)

We're Here for You

Your satisfaction is important to us. Whether you need assistance before placing an order or after receiving your product, we're committed to providing prompt, friendly, and professional support.

Thank you for choosing VitalSleep.